Independently written reference guides for living in and visiting Montreal. Each guide explains how a civic system or service actually works, and links to the official source for details that change.
Montreal splits municipal responsibility between the central city and its boroughs. How to tell which one you need, and how 311 Montreal routes you there.
Montreal transit is multi-operator: the STM on the island, plus the REM, commuter rail and neighbouring networks. How the pieces fit together.
Which Montreal sources are authoritative for central services, borough services and transit, and why this city has more official starting points than most.
Why the STM runs the network but the ARTM sets the fares, how OPUS and the zone system work, and where the REM and exo fit in.
Montréal has three levels of municipal government — the agglomeration, the city and nineteen boroughs — plus fourteen independent cities on the island. Which one owns your problem.
How Montréal clears and then hauls away snow, how loading operations and no-parking signage work, how to find out when your street is being cleared, and what to do if your car is towed.